AIRSOFT STATION CUSTOMER SERVICE
Here at Airsoft Station we value communication with our customers and potential customers. We strive to have a quick response time to any questions or concerns you may have. We offer live chat, telephone, and email support options to best suit your needs. When contacting us please provide as much detail as possible including your name and any order information so our team can assist you as quickly as possible. We will typically reply to you within one-two business days but we will usually reply sooner.
Please note that due to the additional holiday workload our response times may be longer than normal. We appreciate your patience as we try to respond to each and every inquiry in the order they were received.
Have a question? Check out our FAQ Page with answers to all of the commonly asked questions we receive!
Need help? Send us an email using the form found below. Customer Support hours are 11:00 AM - 5:00 PM CST Monday-Friday. 11AM to 5:30 PM on Saturday. Reach our customer support line at 651-493-1928.
To begin the returns or exchanges process please click here.
Still waiting for your package? Please check the following carriers for service interruptions/alerts:
Please note: Airsoft Station does not accept solicitations. Any such messages will automatically screened and removed from our system.
Airsoft Station Contact and Return Request Form.